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A customer has the right to unilaterally terminate the contract within 14 (fourteen) calendar days from the date of delivery of the product purchased remotely.<\/p>\r\n<\/li>\r\n
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The deadline is mandatory and begins to run from the day the product, which is the subject of the contract, is handed over to the user or a third party, who is not the carrier.<\/p>\r\n<\/li>\r\n
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In order to exercise the right to unilaterally terminate the contract, the user must notify us of their decision to unilaterally terminate the contract before the deadline expires, through a clear statement sent by mail, fax, or email in the form of the unilateral contract termination form.<\/p>\r\n<\/li>\r\n
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In the event of contract termination, each party is obliged to return what they have received under the contract.<\/p>\r\n<\/li>\r\n
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The user must return the product without delay and no later than 14 days from the day of submitting the termination statement. Exceeding this deadline results in the loss of the right to unilateral termination, i.e., the right to a refund.<\/p>\r\n<\/li>\r\n
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The user bears the cost of returning the product.<\/p>\r\n<\/li>\r\n
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The user also bears the cost of any reduction in the value of the goods (Article 77.ZZP) (unpacked goods, lost documentation and parts, damages, use of the goods, etc.), except for what was necessary to determine the nature, characteristics, and functionality.<\/p>\r\n<\/li>\r\n
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If the product is returned damaged, with greater damage, or missing parts and documentation, and if the missing items are not delivered within 8 days, it is considered that the buyer has not fulfilled their obligation to return the goods, and the seller is not obligated to refund the paid amount.<\/p>\r\n<\/li>\r\n
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Claudo mador plus d.o.o. will process the refund only after the product is returned to it, or after the user provides proof that the product has been sent back in the same way it was delivered.<\/p>\r\n<\/li>\r\n
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The form for unilateral contract termination available on our website can be completed electronically and sent.<\/p>\r\n<\/li>\r\n
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We will promptly send you a confirmation of receipt of the unilateral contract termination notification via email.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/article>\r\n<\/div>\r\n<\/div>\r\n
\u00a0<\/div>\r\n\u00a0<\/div>\r\nLate or missing refunds<\/span><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\nIf you haven\u2019t received a refund yet, first check your bank account again.<\/p>\r\n
Next, contact your credit card company, as it may take some time before your refund is officially posted.<\/p>\r\n
Then, contact your bank, as there is often a processing time before a refund is posted.<\/p>\r\n
If you\u2019ve done all of this and still have not received your refund, please contact us at sales@guardiandampremoval.com<\/p>\r\n\r\n\r\n\r\n\r\n\r\n
<\/p>\r\n\r\n\r\n\r\n\r\n\r\n
Shipping returns<\/h2>\r\n\r\n\r\n\r\n
To return your product, you should mail your product to:\u00a0<\/p>\r\n
Claudo mador plus doo
Ulica grada Vukovara 237d
10000 Zagreb
Croatia<\/p>\r\n\r\n\r\n\r\nYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\r\n\r\n\r\n\r\n
Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\r\n\r\n\r\n\r\n
You may consider using a trackable shipping service or purchasing shipping insurance.<\/p>\r\n\r\n\r\n\r\n
Need help?<\/h2>\r\n\r\n\r\n\r\n
Contact us at support@guardiandampremoval.com for questions related to refunds and returns.<\/p>\r\n","protected":false},"excerpt":{"rendered":"
Warranty The manufacturer guarantees that the product will function properly within a 10-year warranty period, provided it is used correctly and in accordance with the attached instructions. Exchanges The green signal lamp blinking indicates that the device is working properly. If the green signal lamp stops blinking, it may indicate a technical defect or malfunction….<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":12,"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":3254,"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/pages\/12\/revisions\/3254"}],"wp:attachment":[{"href":"https:\/\/www.guardiandampremoval.com\/hr\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}